Filing a Complaint Against Your Insurance
If you are having difficulties with your auto insurance claim (or any insurance claim), the Washington State Insurance Commissioner’s office may be able to help you resolve the problem.
After receiving your complaint, the Insurance Commissioner will investigate the matter to see if the insurance company is in compliance with the law. The insurance company is required to respond to your complaint in writing to the insurance commissioner within a set period of time.
For more detailed information about what the Office of the Insurance Commissioner can do for you, and to complete the complaint form online, go to: http://www.insurance.wa.gov/.