What should I do if my treatment isn’t helping?

August 11, 2017

Start by talking about it with your care team. They may be able to change your treatment or find different types of treatment that are more effective for you. You should also talk about the issue with us.

What if my condition is permanent?

If your doctor thinks that you’ve suffered a permanent injury, we’ll advise the insurance company of this fact when we enter settlement negotiations. A disability or impairment rating (that specifies your level of permanent injury) can only be done when your provider is certain that no additional improvement can be expected. Often, your doctor can only conclude you have a permanent injury after having explored all reasonable treatment options and waiting for a period of time after the injury.