I was referred to Melissa and Richard by a friend, and I will always remember my first conversation with them. They were so friendly and comfortable to talk to, and they immediately guided me on the steps it would take to clean up the mess that had been created after my accident. I have never been in an accident before, nor have I never had to hire an attorney before so this whole process was foreign to me. I was so overwhelmed dealing with the insurance company, and I felt I was at a loss with my treatment from the accident I was in. Melissa kindly took me under her wing and supported and fought for me for 4 years. She was there through some of the toughest moments in my life, and I cannot thank her enough. If I had any concerns or questions she was easy to contact, and I felt I could be completely honest with her. I will forever be grateful for the amazing work she did for me.