Karen [posted on Yelp.com]

After my accident, one exercise that I performed in assessment of my brain injury was one in which you must instantly blurt out any words that come to mind when prompted with a verbal word or phrase. Let’s try “Lawyer”; I imagine it to be true that at least some percentage of the population might expose their distrust of lawyers by blurting at least one something of negative connotation.

At one time, I would have included myself, but it was about to change on February 17th, 2015 when a driver with a suspended license borrowed a car, later causing an accident by making a hasty and illegal maneuver. Just after my accident (after I had tried, without success, to square off against Progressive, American Family, and Premera and started experiencing mental decline) it is true that I scoured Avvo, Yelp, Google, and much of any other such place you might look (and thus have come back to post this review in those places), and even originally chose a most unfortunate lawyer through word of mouth — he charmed me with his soothing introductory consultation, but he did not fit my case and I made effort to keep looking while he interestingly made me think my time was not worth the pennies I would be paying in wagons-full.

Now, having had some time to heal, if you prompted me in the same Neuropsychological exercise with “Lauren Adler?”, it would encourage sure responses, such as “Friendly”, “Warm”, “Encouraging”, “Transparent”, “Honest”, “Realistic”, “Reassuring”, “Stable”, “Secure”, “Fierce”, “Persistent”, “Accessible”, “Accommodating”, “Understanding”, “Knowledgable”, “Flexible”, “Efficient”, “Available”, “Communicative”, “Connected”, “Empathetic”, “Supportive”. The firm’s, including Lauren’s, knowledge and sometimes personal experience with insurance companies reassured me that they were not only familiar with the black and white of insurance documents, policies, and paperwork… but in identifying the grey tactics those companies use to leverage false power over accident victims in order to act in their own interest. And for Lauren, leveling the playing field between insurers and victims is a mission that she advocates for with fierceness.

As well, I was especially won over by Lauren and Adler Giersch’s incredible involvement in the medical and injury prevention & support community. I knew about it when I was researching, knowing that the accident had caused unique injuries (CRPS, disability); it made my choice in lawyer very important in that they had to be very medically knowledgable to understand and convey the extent of my injuries. Lauren, I later found, was actually familiar with several of my care facilities, programs, and coordinators, and it gave me instant relief.

Finally, I must say that accessibility and communication was a huge factor for me, and I am pleased to say that she was not only available at all times, herself, for my questions and concerns, but she made routine updates to let me know that she was still actively making progress on my case. This is an important part of how Lauren shows that you are working as a team, and that she is not leaving you alone in the dark, waiting for an answer. I was even offered guidance and assistance to find local support resources, as well as references and advice.

Lauren had kept me realistic, but ended up executing our goals at the maximum that we could, so I literally could not subtract a single point from her performance… though if I were at spear-tip and had to be critical of one thing, it would be as laughable as that there was a typo one time in an email she sent me. Seriously, you can stop looking around, you have the one right here.

Karen [posted on Yelp.com]