Charlene Penhallow

Only now that I know the check “has cleared” do I feel that I can put closure on what has been an absolute nightmare these last two years since the accident. At a time when I needed and expected assistance from my insurance company there was none. It was clear that I was in this alone and it was a whole new experience for me. If it had not been for your support and unbelievable willingness to respond to my many many questions during this period, I’m sure that I’d have given up long ago. Not only during your extremely busy schedule did you return my phone calls, but you returned calls when you were “sick in bed”! You have truly gone above and beyond the call of duty many times and I want you to know how much it was appreciated. You have also given Jim new hope that there might just be “one-good-honest” lawyer out there after all! I also found your staff to be extremely personable, professional and caring individuals as well.

Please know that should there ever be a friend or family member in need of your legal services we would not hesitate to recommend your firm. Again, my extreme gratitude.


Charlene Penhallow